Privacy Policy - Bookingor | Wordpress Booking Plugin

Last Updated: November, 3rd, 2024

The Creative Next ("we," "us," or "our") is committed to protecting the privacy and security of users ("you" or "your") of the Bookingor WordPress Plugin ("Plugin"). This Privacy Policy outlines what data we collect, how we use it, and how we safeguard your information.

1. Information Collection

The Bookingor Plugin may collect certain types of information to function effectively and improve user experience.

1.1 Information You Provide

• Account Information: When you register for a paid subscription, we may collect information such as your name, email address, and payment information.
• Service Information: Any information you input to manage your services, staff, customer bookings, and locations is stored locally on your WordPress website and is not sent to us unless specified otherwise.

1.2 Automatically Collected Information

• Usage Data: The Plugin may collect data on how you use it, including feature usage frequency, error reports, and performance data.
• Device Information: Information such as your device type, IP address, browser type, and operating system may be collected to support Plugin functionality and compatibility.

1.3 Third-Party Integrations

The Plugin may use third-party services for certain features:

• Country Detection: The Plugin uses the IP-based service https://ipinfo.io/json to detect the user's country for booking purposes. This service receives your IP address when you use this feature.
• Phone Input: The Plugin integrates the intl-tel-input library for international phone numbers, but does not share your information directly with third parties.

2. How We Use Information

We use the collected information solely for the purpose of operating, improving, and maintaining the Plugin. Specifically, we may use your data for:

• Improving Plugin Features: Usage data helps us understand which features are most valuable to users and how we can improve the Plugin.
• Customer Support: Information you provide may be used to assist you with technical issues and troubleshooting.
• Communications: We may use your email to send important Plugin updates, promotional information, or respond to inquiries.

3. Data Storage and Security

The Bookingor Plugin stores most data locally on your WordPress website, which means you are responsible for the data security on your server or hosting provider.

3.1 Data Security Measures

We implement industry-standard security measures, including encryption and access control, to protect the information stored on our systems and during transit, such as for subscription billing. However, we cannot guarantee complete security, as no method of transmission or storage is entirely secure.

3.2 Data Retention

We retain collected information only as long as necessary for the purposes described in this Privacy Policy. We may also retain certain data for longer if required by law.

4. Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties except in the following situations:

• Service Providers: We may share data with trusted service providers who assist us in operating the Plugin, such as payment processors and customer support services.
• Legal Requirements: We may disclose information if required by law, such as in response to a court order or legal process, or to protect our rights or the safety of our users.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your data under applicable data protection laws, including:

• Access and Rectification: You can access and update your information stored within the Plugin through your WordPress dashboard.
• Data Deletion: If you would like to delete your personal data, please contact us at support@bookingor.com. Note that deleting certain information may affect Plugin functionality.

6. Children’s Privacy

The Bookingor Plugin is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on our website, and the "Last Updated" date will reflect the date of the latest changes. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.